Contact us
Need help?
Get in touch with a financial counselor:
- Our call center is available 24/7 at (804) 828-1550.
- Office Hours: Monday - Friday: 9 a.m. - 5 p.m.
- Virtual Zoom drop-ins are available Monday through Friday 9 a.m. to 11 a.m. and 2 p.m. to 3:30 p.m.
- Email us at sfmc@vcu.edu
The call center option is provided by Anthology, a secure third-party vendor. Anthology is powered by AI. While Anthology aims to provide accurate information, responses may sometimes contain errors or outdated details. Please double-check information before making important decisions.
Phone: 804-828-1550
TDD: (800) 828-1120
Fax: (804) 827-0060
Email: stuacctg@vcu.edu
Phone: (804) 828-2228
Fax: (804) 828-5463
Save time with our virtual line
The Student Financial Management Center wants to shorten your wait to meet with our in-person staff in Harris Hall. RamQ, powered by QLess, will allow you to join the SFMC's in-person line from anywhere by using your smartphone or computer. Once you've joined the line, you can wait where you want: We'll send you wait-time updates and let you know when it's your turn to see a staff member in person.
MCV Campus
Financial Aid
VMI Building, Room 420
1000 East Marshall Street
Richmond, Virginia 23298
Hours: Monday–Friday, 8 a.m.–4:30 p.m.
Counselor: Nicole Abdul
Email: nabdul@vcu.edu
Phone: (804) 828-6669
Fax: (804) 827-0060
Lyons Building, Room 309
520 North 12th Street
Box 980566
Richmond, Virginia 23298
Hours: Monday–Friday, 8 a.m.–4:30 p.m.
Email: sodfinaid@vcu.edu
Phone: (804) 828-9953
Fax: (804) 828-6072
McGlothlin Medical Education Center
1201 East Marshall Street, Room 4-306
Richmond, Virginia 23298
Hours: Monday–Friday, 8 a.m.–5 p.m.
Phone: (804) 828-4006
Fax: (804) 827-5555
Visit the School of Medicine's financial aid website.