Additional Help with Student Loan Repayment

With 42 million borrowers wanting to know if and when debt relief may be possible, it may be difficult to reach someone to get answers. That’s where Student Connections can help!

VCU has partnered with Student Connections to make sure every borrower who is eligible for loan forgiveness receives it, and help any borrower with a remaining balance to navigate and prepare for payments to resume in 2023. This service is completely free to you.

Student Connections Borrower Advocates can help answer any questions you have and determine what steps you need to take.



While you are in student loan repayment, Student Connections may contact you through emails, text messages and phone calls to:

  • Help you understand your loan obligations and responsibilities.
  • Discuss available options for an affordable repayment plan.
  • Ensure you are aware of repayment options during financial hardships.
  • Promote your long-term repayment success. 

These advocates are available to answer questions about your outstanding loans and, when appropriate, work with you and your loan servicer. Visit www.repaymyloans.org or talk to a borrower advocate for free at (866) 311-9450.

Who is Student Connections?

Student Connections is passionate about helping students. They partner with schools to provide support for borrowers throughout the student loan repayment process. With more than 60 years of experience in counseling student loan borrowers, their primary goal is to help establish the best repayment plan for you.